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Report a NYC neighborhood issue

Find the right official route for a pothole, missed collection, streetlight or other non-emergency concern.

Official sourceNYC311 · City of New YorkNew York City · Checked 2026-10-09

Your next steps

  1. Choose the relevant issue category on NYC311.

  2. Check the category’s location and evidence requirements.

  3. Submit on the official portal and keep your confirmation number.

Before you begin

Prepare a clear location and description. Send any requested evidence through the official portal.

For immediate danger in the United States, call 911. Civic is not emergency dispatch.