Customer operations
Accounts, billing, meters and rate engines support the service relationship.
Operating software for the utility’s customers, network assets and field work.
INSIDE STATIC UTILITYOS
UtilityOS serves the institution that actually operates an essential-service network. The customer-facing Energy experience can use authorized information from it without becoming the utility operator.
Accounts, billing, meters and rate engines support the service relationship.
Outages, dispatch, asset management and field service support utility operation.
Load forecasting, utility analytics and operational twins provide operating context.
UtilityOS belongs with Utilities and Enterprise. Energy Platform coordinates the customer and distributed-resource relationship; it is a separate layer.